COMWARE Switches 5.2 NTP issue While troubleshooting I have found: The packet is sent from the client to the server and we are receiving a response as well. As per the last message in the debug at the switch, the information is dropped as the stratum is not less than 15. A device can act as a server to synchronize other devices only after it is synchronized. If a server has a stratum level higher than or equal to a client, the client will not synchronize to that server On Comware v5 switches 5120 SI/ EI, you do not have the option to change the stratum level on the switch which is supposed to act as a server Connect a 5130 switch or any higher-end switch to act as an NTP server that supports the below commands. [5130]ntp-service enable [5130]ntp-refclock-master 2 These commands are used to set the stratum on the switch where 2 is the integer for the stratum. Once set, the NTP will be synchronized and you would be able to successfully load the time settings.